How bi88 Protects Your Data
Six core principles that guide how bi88 handles every piece of personal information you share with us.
Data Security First
Your personal information is stored on encrypted servers with access controls limiting who inside bi88 can view your data. We apply industry-standard security protocols to every layer of our infrastructure — from registration forms to withdrawal processing.
No Unnecessary Data Collection
bi88 collects only the personal data that is genuinely necessary to operate your account, process transactions, comply with legal obligations, and improve the platform. We do not collect data speculatively or for purposes unrelated to your bi88 account.
Your Data, Your Rights
As a registered bi88 player, you have the right to access, correct, and request deletion of your personal data. bi88 will respond to verified data rights requests within the timelines required under applicable Philippine data protection law.
Transparent Processing
This policy explains in plain language exactly what data we collect, why we collect it, how long we retain it, and under what circumstances we may share it. There are no hidden data practices at bi88 — what you read here is what we do.
Secure Payment Data
bi88 does not store full payment card numbers or complete GCash / PayMaya credentials on our servers. Payment transactions are processed through secure, compliant payment gateways. bi88 retains only the minimum payment reference data required for transaction records.
Philippine Law Compliance
bi88's data handling practices are designed to comply with the Republic Act No. 10173 — the Data Privacy Act of 2012 — and its implementing rules and regulations as administered by the National Privacy Commission (NPC) of the Philippines.
1 Introduction
This Privacy Policy applies to the bi88 online gaming platform accessible at bi88.lol and all associated services (collectively, the "Platform"). It governs how bi88 collects, uses, stores, and shares personal information provided by registered players and visitors to the Platform.
bi88 is committed to protecting the privacy of all users of the Platform in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. This Privacy Policy should be read in conjunction with the bi88 Terms and Conditions.
We may update this Privacy Policy from time to time. Where changes are material, we will notify registered players through the contact details associated with their account prior to the changes taking effect. The current version of this policy is always available at bi88.lol/privacy-policy.
2 Data Controller
For the purposes of the Data Privacy Act of 2012, bi88 is the personal information controller responsible for your personal data collected through the Platform. All data rights requests, privacy complaints, and enquiries relating to this Privacy Policy should be directed to the bi88 Data Privacy Officer via the contact details set out in Section 14 of this policy.
Where bi88 engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification services), those providers act as personal information processors under written agreements that require them to handle your data in compliance with applicable Philippine data protection law.
3 Personal Data We Collect
bi88 collects personal data through several channels, including account registration, identity verification, platform usage, and customer support interactions. The categories of data we collect are described in the table below:
| Category | Data Collected | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number, ID document images | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city/province) | Registration & account updates |
| Financial Data | Payment method type, account reference numbers (e.g. last 4 digits), transaction history, deposit and withdrawal records | Deposits, withdrawals & KYC |
| Gaming Data | Wager history, game sessions, bet amounts, win/loss records, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Each platform visit |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support interactions |
| Preferences Data | Language settings, notification preferences, responsible gaming limits set | Account settings & platform use |
3.1 Data You Provide Voluntarily
The majority of the personal data bi88 holds about you is information you provide directly — during registration, when completing KYC verification, when making deposits or withdrawal requests, or when contacting our support team. Providing accurate information is a condition of using the bi88 platform.
3.2 Data Collected Automatically
When you access the bi88 platform, certain technical data is collected automatically through your browser and device. This includes your IP address, session data, and device identifiers. This information is used for fraud detection, security monitoring, and platform performance optimisation — not for individual profiling for marketing purposes.
4 How We Use Your Personal Data
bi88 uses the personal data we collect for the following purposes:
- Account Management: To create, manage, and maintain your registered bi88 account, including authentication and account security;
- Transaction Processing: To process deposits, withdrawals, and in-platform wagers, and to maintain accurate financial records of your account activity;
- Identity & Age Verification: To verify that you meet the 21+ age requirement and to fulfil KYC obligations prior to activating withdrawal privileges;
- Legal & Regulatory Compliance: To comply with anti-money laundering (AML) obligations, respond to lawful requests from regulatory authorities, and maintain records as required by Philippine law;
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account abuse, and security threats to the platform and to other players;
- Responsible Gaming: To monitor gaming behaviour and apply responsible gaming measures, including deposit limits, cooling-off periods, and self-exclusion, in accordance with our Responsible Gaming Policy;
- Customer Support: To respond to your support queries, process complaints, and improve our service quality based on feedback;
- Platform Improvement: To analyse aggregated, anonymised usage data to improve game offerings, platform performance, and user experience;
- Communications: To send you transactional communications relating to your account (e.g. deposit confirmations, withdrawal notifications, security alerts). Marketing communications are sent only where you have provided explicit consent and may be opted out of at any time.
bi88 will not use your personal data for any purpose incompatible with those listed above without obtaining your prior consent or where otherwise required by law.
5 Legal Basis for Processing
bi88 processes your personal data on one or more of the following legal bases as recognised under the Data Privacy Act of 2012:
- Contractual Necessity: Processing is necessary to perform the contract between you and bi88 — i.e. to operate your account, process transactions, and deliver gaming services;
- Legal Obligation: Processing is required to comply with legal obligations applicable to bi88, including AML laws, age verification requirements, and regulatory reporting obligations;
- Legitimate Interests: Processing is necessary for bi88's legitimate interests in maintaining platform security, preventing fraud, and improving service quality — provided those interests are not overridden by your data protection rights;
- Consent: Where bi88 relies on consent as the legal basis for processing (e.g. for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
6 Sharing Your Personal Data
bi88 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
6.1 Service Providers
bi88 engages third-party service providers to support platform operations. These include payment processing providers (for GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and USDT transactions), identity verification services, cloud hosting providers, and customer support platform operators. All service providers are contractually required to process your data only on bi88's instructions and in accordance with applicable data protection law.
6.2 Regulatory and Law Enforcement Authorities
bi88 may disclose personal data to regulatory bodies, law enforcement agencies (including the Philippine National Police and the Anti-Money Laundering Council), and other competent authorities where required by law, court order, or regulatory direction. Such disclosures are made only to the extent required by the applicable legal obligation.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of bi88's business assets, personal data held by bi88 may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy protections before your data is transferred to a new controller.
6.4 Cross-Border Transfers
Where personal data is transferred outside the Philippines — for example, to cloud hosting infrastructure located in other jurisdictions — bi88 ensures that adequate safeguards are in place to protect your data to a standard equivalent to that required under Philippine data protection law.
7 Cookies and Tracking Technologies
bi88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit bi88. The following categories of cookies are used:
- Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled without preventing core platform functionality.
- Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming limits, so that these are maintained across sessions.
- Analytics Cookies: Used to collect aggregated, anonymised information about how players navigate the Platform. This data helps bi88 identify areas for improvement. No personally identifiable information is included in analytics reporting.
- Security Cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats to the Platform.
You may control cookies through your browser settings. Disabling strictly necessary cookies may affect your ability to log in or use core platform features. bi88 does not use third-party advertising cookies or tracking pixels for cross-site behavioural advertising.
8 Data Retention
bi88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention considerations:
- Active Account Data: Retained for the duration of your registered account with bi88, plus a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations;
- KYC Documentation: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, in accordance with applicable AML and KYC regulations;
- Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
- Customer Support Records: Retained for a period of two (2) years from the date of the last support interaction, unless a longer retention period is required by an ongoing dispute or legal proceeding;
- Technical / Log Data: Retained for a maximum of twelve (12) months from the date of collection, unless required for an active security investigation.
At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with bi88's data disposal procedures.
9 Your Data Rights
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bi88. You may exercise these rights by submitting a verified request to the bi88 Data Privacy Officer using the contact details in Section 14.
9.1 How to Submit a Data Rights Request
To exercise any of the above rights, please contact the bi88 Data Privacy Officer by email at the address provided in Section 14, clearly stating the right you wish to exercise and providing sufficient information to verify your identity. bi88 aims to respond to all data rights requests within fifteen (15) business days of receipt of a verified request.
9.2 Limitations on Rights
Certain data rights may be subject to limitations where processing is required to comply with a legal obligation (such as AML record-keeping requirements), where data is necessary for the establishment, exercise, or defence of legal claims, or where the rights of other individuals would be affected. bi88 will inform you of any applicable limitations when responding to your request.
10 Children's Privacy and Age Restriction
The bi88 platform is strictly intended for users aged 21+ and above. bi88 does not knowingly collect personal data from individuals under the age of 21. Age verification is enforced at the point of registration and through the KYC process prior to withdrawal activation.
If bi88 discovers that personal data has been collected from a person under the age of 21, the associated account will be immediately closed, all personal data will be securely deleted, and any funds held in the account will be handled in accordance with applicable law. If you believe that a minor has registered an account on bi88, please contact our support team immediately so that appropriate action can be taken without delay.
11 Data Security
bi88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS (Transport Layer Security) protocols;
- Encryption of sensitive data at rest within bi88's database infrastructure;
- Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
- Regular security assessments and penetration testing of Platform infrastructure;
- Multi-factor authentication requirements for staff accessing systems holding personal data;
- Incident response procedures enabling rapid detection, containment, and notification in the event of a data breach.
While bi88 takes all reasonable steps to secure your personal data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your bi88 account and to enable two-factor authentication to further protect your account from unauthorised access.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bi88 will notify affected players and the National Privacy Commission within the timeframes required under applicable Philippine data protection law.
12 Third-Party Links and Services
The bi88 platform may contain references to third-party services — for example, payment providers such as GCash, PayMaya, BPI, BDO, and Metrobank — that have their own privacy policies and data handling practices. bi88 is not responsible for the privacy practices of third-party service providers accessed outside the bi88 platform.
When you interact with a third-party payment gateway as part of a deposit or withdrawal transaction, your financial data is processed directly by that provider under their terms and privacy policy. bi88 receives only the minimum transaction reference data necessary to record and reconcile the transaction on your bi88 account.
13 Updates to This Privacy Policy
bi88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or Platform features. Where changes are material, we will provide advance notice to registered players through the contact details associated with their account and by posting a prominent notice on the Platform before the changes take effect.
The version number and effective date at the top of this document indicate when this policy was last updated. Your continued use of the bi88 platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this policy periodically to stay informed about how bi88 protects your personal data.
14 Contact and Complaints
If you have any questions about this Privacy Policy, wish to exercise a data right, or would like to raise a privacy complaint, please contact the bi88 Data Privacy Officer:
- Role: Data Privacy Officer, bi88
- Email: [email protected]
- Response time: Within 15 business days for data rights requests; within 10 business days for general privacy enquiries
- Support hours: 24 hours a day, 7 days a week
If you are not satisfied with bi88's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available through official Philippine government channels.
For account-related privacy concerns — such as requesting account closure or activating self-exclusion — please also visit the Responsible Gaming page or contact our support team directly.
Your Privacy Matters at bi88
We built bi88 on a foundation of trust and transparency. If you have any questions about how your data is handled, our support team is available around the clock to assist you.