bi88 Frequently Asked Questions

Click the Register button on the bi88 homepage and fill in your full name, mobile number, email address, and preferred password. You will receive a one-time PIN via SMS to verify your mobile number. Once confirmed, your account is active and you can make your first deposit. Full withdrawal access requires completing KYC verification.

The minimum age to register and play on bi88 is 21 years old. This follows Philippine law and PAGCOR regulations governing online casino and sports betting. Age is verified at registration and again during the KYC process before withdrawals are activated. Accounts found to belong to players under 21 are immediately closed.

bi88 accepts any valid Philippine government-issued ID for KYC — including the PhilSys National ID, passport, driver's licence, SSS ID, GSIS ID, or Postal ID. You will need to submit a clear photo of the front and back of your ID, plus a selfie holding the ID. Verification is typically completed within 24 hours.

On the bi88 login page, click "Forgot Password" and enter the mobile number or email address linked to your account. You will receive a password reset link or OTP. Follow the instructions to set a new password. If you no longer have access to your registered mobile number or email, contact bi88 support for assisted account recovery.

No. bi88 strictly enforces a one-account-per-player policy. Duplicate accounts are identified through KYC verification, device fingerprinting, and IP monitoring. If multiple accounts are detected, bi88 reserves the right to close all duplicate accounts and forfeit any associated bonuses. If you have accidentally created a second account, contact support immediately to have it removed.

To permanently close your bi88 account, contact our 24/7 support team via live chat or email. You will need to verify your identity before the closure is processed. Any remaining balance must be withdrawn before closure. If you are closing your account due to problem gambling concerns, bi88 can also activate self-exclusion as an alternative — please let support know the reason.

Log in to bi88 and go to the Deposit section in your account wallet. Select GCash as your payment method, enter the amount you wish to deposit, and follow the on-screen prompts to authenticate via your GCash app. GCash deposits on bi88 are credited instantly. Make sure your GCash account is fully verified to avoid transaction limits.

The minimum deposit on bi88 is ₱100 for GCash and PayMaya transactions. For bank transfers via BPI, BDO, or Metrobank, the minimum deposit is ₱200. USDT crypto deposits have a minimum equivalent of approximately ₱500. These minimums make bi88 accessible to casual Filipino players who want to start small without a large upfront commitment.

GCash and PayMaya withdrawals on bi88 are typically processed within 15 minutes to 1 hour during normal operating hours. Bank transfers to BPI, BDO, and Metrobank are processed within 1 to 3 banking days. USDT withdrawals are usually completed within 30 minutes. Processing times may be slightly longer during peak periods or if your account is pending additional KYC review.

bi88 does not charge platform fees on standard deposits or withdrawals. However, your payment provider — GCash, your bank, or your crypto exchange — may apply their own transaction fees on their end. USDT transfers may also incur network gas fees depending on the blockchain used. Always check your payment provider's fee schedule before transacting.

The minimum withdrawal on bi88 is ₱200 for GCash and PayMaya. For bank transfers, the minimum is ₱500. USDT withdrawals require a minimum equivalent of approximately ₱1,000. These minimums apply after meeting any applicable wagering requirements associated with active bonus funds. Withdrawals below the minimum will not be processed until the threshold is reached.

Yes. bi88 supports bank transfers via BDO, BPI, and Metrobank for both deposits and withdrawals. To make a bank deposit, select your bank in the Deposit section and follow the transfer instructions displayed on screen. For withdrawals, add your bank account details under the Payment Methods section of your account. Make sure your bank account name matches the name on your bi88 KYC.

bi88 hosts a wide library of slot games from leading providers, including JILI slots — one of the most popular choices among Filipino players. The catalogue covers classic 3-reel slots, modern 5-reel video slots, jackpot slots, and buy-feature titles. Popular titles include Money Coming, Crazy 777, and Fortune Gems from JILI, alongside international favourites from other top-tier providers.

All games on bi88 use certified Random Number Generator (RNG) technology from licensed game providers. RNG systems are independently audited to ensure outcomes are statistically random and unpredictable. bi88 operates under a regulatory framework aligned with PAGCOR standards, which includes fair play compliance requirements. You can review the published RTP (return to player) percentages for slot games in the game information panel.

Yes. bi88 is fully optimised for mobile browsers on both Android and iOS devices. You can access the full bi88 game library, manage your account, make deposits and withdrawals, and contact support — all from your smartphone browser without needing to download a separate app. The mobile interface is designed for smooth performance on Philippine mobile networks including Globe and Smart.

Yes. bi88 features a full live casino section with real dealers streaming in real time. Available tables include live baccarat, blackjack, roulette, dragon tiger, and game show-style titles. Live casino games are a favourite among Filipino players who prefer the atmosphere of a real casino floor from the comfort of their home. Minimum bet amounts vary by table.

bi88 offers a welcome deposit bonus for new players on their first qualifying deposit. The bonus amount and percentage are displayed on the current Promotions page. To claim it, opt in during the deposit process. Welcome bonuses are subject to wagering requirements — meaning you need to wager the bonus amount a specified number of times before it converts to withdrawable cash.

A wagering requirement (also called a playthrough requirement) means you must wager the bonus funds a set number of times before you can withdraw any winnings derived from the bonus. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts. Check each promotion's terms for the exact multiplier and eligible games.

Yes. bi88 rewards regular players through a loyalty program where points are earned on every wager placed across all game categories — slots, live casino, sports betting, bingo, and more. Accumulated points can be redeemed for bonus credits or other rewards. Higher activity levels unlock VIP tiers with benefits including faster withdrawals, dedicated account managers, and exclusive promotions.

Yes. All bonuses on bi88 have an expiry period stated in the individual promotion's terms and conditions. Typically, welcome bonuses and free spin credits must be used within 7 to 30 days of being credited. Unclaimed or expired bonuses are automatically removed from your account. Always read the promotion details carefully before claiming to make sure you can meet the wagering requirements within the time limit.

bi88 operates within the regulatory framework applicable to online gaming platforms serving the Philippine market. PAGCOR — the Philippine Amusement and Gaming Corporation — is the government body responsible for regulating and licensing online gaming operations in the Philippines. bi88 aligns its operations with PAGCOR's published standards for player protection, fair play, and responsible gaming compliance.

Players must be at least 21 years old to register and play on bi88, in line with Philippine law. Age is verified at registration and confirmed again through KYC document submission before withdrawals are enabled. bi88 uses a combination of ID document verification and automated checks to enforce this. Any account found to be operated by a person under 21 is immediately closed.

Contact bi88 support via live chat or email and request self-exclusion. You can choose a period of 6 months, 1 year, 3 years, or permanent exclusion. Your account is locked immediately upon confirmation — no wagering, no deposits, no promotional communications for the full duration. Reinstatement after the exclusion period requires a responsible gaming review by the support team.

Yes. bi88 provides responsible gaming tools directly within your account settings, including daily, weekly, and monthly deposit limits, session time reminders, loss limits, and cooling-off periods. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 24-hour review period to prevent impulsive decisions. These tools are available to all registered bi88 players at no cost.

bi88 encourages any player who feels gambling is affecting their wellbeing to seek support. You can activate self-exclusion via bi88 support at any time. For professional help, Gamblers Anonymous Philippines runs support groups in Metro Manila, Cebu, Davao, and other cities. PAGCOR also maintains a responsible gaming program and voluntary exclusion registry. The Philippine DOH mental health hotline is available for crisis support.